About FirstLight
in Jacksonville

FirstLight is About People

Tina Sheaffer Glenn founded FirstLight Home Care of Guilford in 1999 as Hearthside Home Care, and Vice President Roget De Percin Berendes joined in 2000. Their goal: to serve the Greensboro and surrounding areas growing need for non-medical companion and in-home care services. In July of 2018, going into its 20th year, Hearthside Home Care became FirstLight Home Care. Now in its 23rd Year, Hearthside Home Care is pleased to serve the Jacksonville, NC area through FirstLight Home Care of Jacksonville, in the counties of Onslow, Pender and Carteret.

Tina is a healthcare professional with 43 years of combined management experience in acute care, nursing home and assisted living care, and home health care. She had been a caregiver at an earlier age and was looking for a way to make a difference where there was such a void – closer to those caregiver roots – in helping others remain as independent as possible wherever they call home.

Prior to joining Tina in 2000, Roget had a successful career for 47 years in management and sales within his family’s manufacturing company, as well as high-end designer and contract furniture manufacturing, hardwood furniture manufacturing, and interior design and furnishing. He too was a caregiver for family members at an earlier age and was looking for a new beginning in a way that he too could help others.

Connected to Community

Recognized as a leader in North Carolina for non-medical in-home care and companion services, FirstLight Home Care is an active member of the Association for Home & Hospice Care of North Carolina. Roget currently serves as a member of the Association’s state licensure and regulation committee, and Tina currently serves on the Association’s Public Relations Committee and she served on the Association Board for 2 terms (6 years).

Both Tina and Roget volunteer as much of their time and service as they can to the Association for Home & Hospice Care of North Carolina because they know the critically important role that the state’s association plays in the advancement and preservation of their industry, not only in North Carolina, but nationally, given the association’s strong national affiliations.

Education and Accolades

Roget attended Iona College, and holds a Bachelor’s degree in Business Administration. Tina attended The Pennsylvania State University, Wilkes University, and the Yale School of Public Health. She holds a Bachelor’s degree in Business Administration and a Master’s in Health Administration.

They received the Association’s Leadership Award in 2015. They also received the President’s Award from the Western Carolina Chapter of the Alzheimer’s Association in 2005.

Tina and Roget believe in the power of association and strength in numbers! They and their two standard poodles are thrilled to be a part of the FirstLight Home Care family.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.