Non-Discrimination Policy
Notice of Nondiscrimination
FirstLight Home Care of Guilford County complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, sexual orientation, gender identity or expression. FirstLight Home Care of Guilford County does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex, sexual orientation, gender identity or expression.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.
If you have questions, please contact:
FirstLight Home Care of Guilford County
Civil Rights Coordinator
Telephone number: 336-652-3522
TDD/TTY or State Relay number: 800-735-2962 (TTY) or 800-735-8262 (voice)
FirstLight Home Care of Guilford County:
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact our Civil Rights Coordinator at (336) 652-3522
If you believe that FirstLight Home Care of Guilford County has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or expression you can file a grievance with:
Civil Rights Coordinator
FirstLight Home Care of Guilford County
308 Pomona Drive, Suite JKL
Greensboro, NC 27407
Phone: 336-652-3522
Fax: 336-808-1458
Email: tglenn@firstlighthomecare.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with
U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail:
U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
Language assistance services, free of charge, are available to you.
Language Assistance
Español
Atención: Si habla un idioma distinto al inglés, los servicios de asistencia lingüística, gratuitos, están a su disposición. Llame al 336-652-3522
繁體中文
注意：如果您使用英语以外的语言，则免费提供语言协助服务。致电 336-652-3522
Tiếng Việt
Chú ý: Nếu bạn nói một ngôn ngữ khác ngoài tiếng Anh, các dịch vụ hỗ trợ ngôn ngữ, miễn phí, có sẵn cho bạn. Gọi 336-652-3522
한국어
주의 : 당신이 영어 이외의 언어를 사용하는 경우, 무료 언어 지원 서비스, 당신에게 사용할 수 있습니다. 전화 336-652-3522
Français
Attention: si vous parlez une langue autre que l’anglais, des services d’assistance linguistique, gratuits, sont à votre disposition. Composez le 336-652-3522
العربية
انتباه: إذا كنت تتحدث لغة أخرى غير الإنجليزية، والخدمات المساعدة اللغوية، مجانا، كما تتوفر لك. دعوة 336-652-3522
Hmoob
Yog hais tias koj hais lwm hom lus dua li lus Askiv, lus pab cov kev pab cuam, pub dawb, yog muaj rau koj. Hu rau 336-652-3522
Русский
Внимание: Если вы говорите на другом языке, кроме английского, переводческие услуги, бесплатно, доступны для вас. Звоните 336-652-3522
Tagalog
Kung nagsasalita ka ng isang wika maliban sa Ingles, wika serbisyo ng tulong, nang walang bayad, ay magagamit sa iyo. Tumawag 336-652-3522
ગુજરાતી
ધ્યાન: તમે ઇંગલિશ કરતાં અન્ય ભાષા બોલે છે, તો ભાષા સહાય સેવાઓ, મફત, તમારા માટે ઉપલબ્ધ છે. કૉલ કરો 336-652-3522
ខ្មែរ
ប្រសិនបើអ្នកនិយាយភាសាផ្សេងក្រៅពីអង់គ្លេស, សេវាជំនួយភាសាដោយឥតគិតថ្លៃ, ដែលអាចរកបានដើម្បីឱ្យអ្នក 336-652-3522
Deutsch
Achtung: Wenn Sie eine andere Sprache als Englisch sprechen, stehen Ihnen Sprachassistenzdienste kostenfrei zur Verfügung. Rufen Sie 336-652-3522
हिंदी
ध्यान दें: आप अंग्रेजी के अलावा अन्य भाषा बोलते हैं, तो भाषा सहायता सेवाओं, नि: शुल्क, आप के लिए उपलब्ध हैं। कॉल 336-652-3522
ພາສາລາວ
ເອົາໃຈໃສ່: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາອື່ນກ່ວາພາສາອັງກິດ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ໂທຫາ 336-652-3522
日本語
注意：あなたが英語以外の言語を話す場合は、無償で言語支援サービスでは、お客様にご利用いただけます。コール 336-652-3522