About FirstLight
in Knoxville

Why Choose FirstLight Home Care Knoxville

FirstLight Home Care of Knoxville is owned by the father and son team of Don and Craig Randall. Don brings over 40 years of entrepreneurial experience to the table, and over the last several years, he and Craig have started many successful businesses. Don and Craig are both avid fishermen and enjoy spending as much time outdoors as possible.

The experience they shared in finding senior care for Don’s mother had a major impact on the direction of this venture. They witnessed and were moved by the great impact that being in her own home in her final season of life made. They knew it had to become the norm instead of the exception for seniors to be cared for in the comfort of their homes. They started with a commitment to provide the best senior home care for their clients, and they make sure each employee they hire has the same heart of compassion they share for folks who need their senior care services. They are proud of the fact that FirstLight Home Care of Knoxville is known to be the go-to call for the very BEST in home care.

At FirstLight Knoxville, we provide senior care and home care services for the elderly or disabled in Maryville, Knoxville, and surrounding areas.

Vision & Mission

At FirstLight Home Care, we envision a world in which all adults may age with comfort, dignity and independence in the place they call home. We exist to help people have their best day, every day. Our mission is to provide compassionate home care so that the families we serve have peace of mind knowing their loved ones are receiving the support they need to enjoy the quality of life they deserve.

Core Values

We live these core values every day, without compromise. It is what we believe in above all else as they guide our home care company and team members to help us achieve our mission.

Focus on Relationships First

We have a genuine concern for the health and well-being of others and an incredible opportunity to help people live their best lives. By focusing on relationships, we create caring environments where people are encouraged to use their unique experiences and backgrounds to create lasting bonds. This is our Culture of Care philosophy that motivates us to do more as we serve others.

Act with Integrity

We’re honest, trustworthy and committed to doing the right thing. Providing service with integrity means we consistently do what we say we’re going to do, communicate with transparency and hold ourselves accountable for our actions.

Give Joy

We find, bring and share joy in our work every day. By practicing kindness, gratitude, and having a positive attitude, we bring happiness and genuinely make people feel good.

Grow Together

We strive to build and nurture a culture that creates strong teams, fosters curiosity and connects ideas. This drives us to break the status quo and, together, find ways to consistently improve and grow.

Make a Difference Every Day

Each day we are inspired to make a difference in people’s lives, and we have a sincere desire to make the world a better place. We seek to improve the lives of others through our dedication to reliable, professional first-class service.