Home Care
Reviews

What People Are Saying

Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.

Client Reviews

I am a disabled veteran currently using FirstLight Home Care’s services to assist my wife while I am at work. FirstLight Home Care matched a CNA caregiver that meets my wife’s needs as well as her personality.

- Charles D.

FirstLight provides necessary senior care services for my 90 year old mother. The personal attention my mother receives from FirstLight Home Care is exceptional… way above and beyond what I anticipated. I consider FirstLight Home Care to be the most exceptional home care company in the Palm Beach area, the one I trust to care for my mother, and certainly a company that I would highly recommend.

- Allan P., Palm Beach, FL

Caring, reliable, concerned, experienced — we could not be happier with the service FirstLight has provided our family. They listen and treat each case individually so they can match the right caregiver to the specific need.

- James M.

I think FirstLight is a great company and they really care about their families, clients and caregivers. I appreciate everything they do.

- Joyce H.

Dependable! Never question their abilities! I’ve had peace of mind ever since I chose them.

- Betty F.

Helpful and cooperative with dedicated employees who do their best to care for their clients.

- Ed V.

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FirstLight Home Care of North Palm Beach, FL Strives to Achieve Service Excellence Every Day

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FirstLight^® Home Care of North Palm Beach, FL is proud to be recognized as a Home Care Pulse endorsed provider.

We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.

Secure Objective Feedback

Vital feedback is gathered from our clients through monthly surveys.

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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.

Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.