Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Valley
4390 Mahoning Avenue, Youngstown
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First Light Home Care of the Valley has been very responsive to the needs of my parent. They have taken the time to know our needs and to provide caregivers who are compassionate and truly want to provide the care we need. I have found … More them to be very easy to work with. I am so very thankful that First Light Home Care is available in our immediate area. If you have a home healthcare -
Ashley was absolutely wonderful. Extremely competent and so helpful. Excellent asset to your staff.
Used First Light a second time following knee replacement. Myra was my caregiver and such a gem. So professional and helpful. She … More is so excellent. Definitely a major asset to your company. -
First Light is a fantastic company that excels in providing care, support and companionship to our family. My father appreciates their compassion and I appreciate the brief break and independence it has afforded the rest of our family … More knowing he is in good hands. -
Very professional. We really like Judy, very helpful with my husband & being there when I had my own doctors appointments. Helpful around the house and with my husbands needs. He went into the hospital & nursing home and when he … More came out we asked for her again. Quality care. A well deserved 5 stars which I thought I gave the first time I reviewed. This is a company that is prompt, friendly and very professional.
Client Reviews
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FirstLight Home Care of The Valley Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of The Valley
4390 Mahoning Avenue, Youngstown
-
First Light Home Care of the Valley has been very responsive to the needs of my parent. They have taken the time to know our needs and to provide caregivers who are compassionate and truly want to provide the care we need. I have found … More them to be very easy to work with. I am so very thankful that First Light Home Care is available in our immediate area. If you have a home healthcare -
Ashley was absolutely wonderful. Extremely competent and so helpful. Excellent asset to your staff.
Used First Light a second time following knee replacement. Myra was my caregiver and such a gem. So professional and helpful. She … More is so excellent. Definitely a major asset to your company. -
First Light is a fantastic company that excels in providing care, support and companionship to our family. My father appreciates their compassion and I appreciate the brief break and independence it has afforded the rest of our family … More knowing he is in good hands. -
Very professional. We really like Judy, very helpful with my husband & being there when I had my own doctors appointments. Helpful around the house and with my husbands needs. He went into the hospital & nursing home and when he … More came out we asked for her again. Quality care. A well deserved 5 stars which I thought I gave the first time I reviewed. This is a company that is prompt, friendly and very professional.
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of The Valley is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
Secure Objective Feedback
Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
